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Telehealth Specialist

Neil Jaddou, MD -  - Family Medicine

Somerset Family Medicine SFM

Neil Jaddou, MD

Family Medicine located in Troy, MI & Sterling Heights, MI

Prioritizing your medical care is essential for maintaining your health and preventing chronic conditions from worsening. However, it can be challenging to keep up consistent communication with your physician, especially if you are unable to come into the office. For this reason, Dr. Neil Jaddou offers his family medicine services through telehealth. If you or a member of your family needs prompt and convenient care, schedule an appointment with Somerset Family Medicine SFM, with two locations in Troy and Sterling Heights, Michigan. You can set up your telehealth appointment by calling the office or booking online.

Telehealth Q & A

What is telehealth?

Telehealth is an established technology that providers use to connect with, diagnose, and treat their patients via remote means. Usually, telehealth services utilize video-conferencing software, which allows you to see your doctor and discuss your needs.

Somerset Family Medicine SFM uses a HIPAA-compliant platform that ensures all of your protected health information stays safe and secure. You can use telehealth to address a variety of your health needs, and the process of using the technology is simple for most patients.

What services can I receive via telehealth?

Somerset Family Medicine SFM provides the same services via telehealth that they do in-office. You can receive the following treatments and services with the practice's virtual visit technology:

  • Urgent care assessments
  • Acute illness diagnoses
  • Chronic illness treatment
  • Headache treatment
  • Blood pressure management
  • Cholesterol management
  • Diabetes follow-ups
  • Hypothyroidism follow-ups
  • Prescription refills

Dr. Jaddou delivers these services with the same standard of care that patients would expect during an in-person visit. With telehealth, he can treat new health issues as well as ongoing medical conditions for which you're already receiving care.

How do I set up a telehealth appointment?

The process of booking a telehealth appointment is similar to booking an in-office appointment. The team at Somerset Family Medicine SFM will instruct you on the process of setting up your telehealth visit when you book your appointment online or over the phone.

Dr. Jaddou strives to make this technology easily accessible to each patient, and you will receive a comprehensive overview of the platform from his team. Once you’re online, the process of using telehealth is intuitive.

Is telehealth effective?

Telehealth is a convenient tool, but it doesn't sacrifice effective medical care for the ease it provides. Indeed, once patients experience the effectiveness and convenience of telehealth services, they tend to prefer the technology moving forward.

Telehealth is useful because it functions in much the same way that a standard doctor's appointment would. During your telehealth visit, you and your provider will use the video-conferencing software to discuss your health concerns and assess any visible symptoms. Your doctor can then give you homecare remedies to follow, or send out prescriptions remotely.

If you or a member of your family would like to set up your next appointment with Dr. Jaddou using telehealth, call the team at Somerset Family Medicine SFM, or book online today.

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